Warning of this boat and Operator
EXPLICIT WARNING
I have charted M/Y Kefi in September for 2 two week trips and want to share my experience here to prevent ayn people to experinece the same.
After closing the contract and just two weeks before our trips we got a notiuce that Kefio suddenly wanted to double the agreed diesel charge per person. Only after threating the local german operator Aquanaut Tauchreisen with a lawyer they finally git back to their old price.
Before pur arrival weh ave communicated all arrival times of our guests to Kefi and the german operator Aquanaut Tauchreisen and got the information that we will be picked up right upon our arrival. Unfortunately Kefi did not stick to their commitment and let all gets wait for 3 ½ hours at the airport until they could board the ship.
After the arrival of Kefi we realized that the boat was in a very bad condition as almost non oft he windows sealed and all cabins flooded when their was rain.
Even more worse was that the deck of Kefi was very slivery and no action was done before in total 8 accidents happend during our trip. Two of these accidents resulted in mayor injuries e.g. a dislocation of a toe and 2 broken rips of aonterh guests. Both guest could of course not dive any more have not been refunded. Even worse that the transport to the hospital and first repsonse had tob e managed by the guests themselves as no one of Kefi was able to provide first aid and or to organize an emergency transport to the hospital.
The manager Mr. Hassan even tried to put one of our guests under pressure to make her pay her transport even we have been not supplied with a proper receipt for her insurance.
After checking the first aid kid and oxygen we found out that the oxygen tank had no valve and could not be opened in case of emergency while the first aid kid looked more like a first death kid to us also.
Mr. Hassan also seems not to be able to do his accountings at the end oft he trip forgetting to charge a 15 L tank. His great idea was to ask the mea s groupleader to give him the phone number and departure date oft he respective guests to catch him at the airport and make him pay. Of course this was denied by me.
Mr Hassan than told the dive guide that this guest is a „fat fucker“ trying to cheat on him.
On the last day of our final trip 3 guests have asked Hassan if they can stay until Sunday noon as on the boat as their flight left on sundy evening.
Hassan agreed in front of all guests to this but on the next day without extra costs he changed his mind and wanted to charge each person 20 Euro extra. After the guest have reminded him on the agreement committed one day before he instructed the staff not to bring these guests tot he airport which was a part oft he serivces agreed in the contrct but just to drop them tot he nearby marina leaving them alone to find a taxi to make it to their flight.
These are just some extracts oft he experience weh ad with this operator and will hopefully prevent you to book this boat either through Kefi itself or through Aquanaut.
I have charted M/Y Kefi in September for 2 two week trips and want to share my experience here to prevent ayn people to experinece the same.
After closing the contract and just two weeks before our trips we got a notiuce that Kefio suddenly wanted to double the agreed diesel charge per person. Only after threating the local german operator Aquanaut Tauchreisen with a lawyer they finally git back to their old price.
Before pur arrival weh ave communicated all arrival times of our guests to Kefi and the german operator Aquanaut Tauchreisen and got the information that we will be picked up right upon our arrival. Unfortunately Kefi did not stick to their commitment and let all gets wait for 3 ½ hours at the airport until they could board the ship.
After the arrival of Kefi we realized that the boat was in a very bad condition as almost non oft he windows sealed and all cabins flooded when their was rain.
Even more worse was that the deck of Kefi was very slivery and no action was done before in total 8 accidents happend during our trip. Two of these accidents resulted in mayor injuries e.g. a dislocation of a toe and 2 broken rips of aonterh guests. Both guest could of course not dive any more have not been refunded. Even worse that the transport to the hospital and first repsonse had tob e managed by the guests themselves as no one of Kefi was able to provide first aid and or to organize an emergency transport to the hospital.
The manager Mr. Hassan even tried to put one of our guests under pressure to make her pay her transport even we have been not supplied with a proper receipt for her insurance.
After checking the first aid kid and oxygen we found out that the oxygen tank had no valve and could not be opened in case of emergency while the first aid kid looked more like a first death kid to us also.
Mr. Hassan also seems not to be able to do his accountings at the end oft he trip forgetting to charge a 15 L tank. His great idea was to ask the mea s groupleader to give him the phone number and departure date oft he respective guests to catch him at the airport and make him pay. Of course this was denied by me.
Mr Hassan than told the dive guide that this guest is a „fat fucker“ trying to cheat on him.
On the last day of our final trip 3 guests have asked Hassan if they can stay until Sunday noon as on the boat as their flight left on sundy evening.
Hassan agreed in front of all guests to this but on the next day without extra costs he changed his mind and wanted to charge each person 20 Euro extra. After the guest have reminded him on the agreement committed one day before he instructed the staff not to bring these guests tot he airport which was a part oft he serivces agreed in the contrct but just to drop them tot he nearby marina leaving them alone to find a taxi to make it to their flight.
These are just some extracts oft he experience weh ad with this operator and will hopefully prevent you to book this boat either through Kefi itself or through Aquanaut.