A response from the owner is at the end of the or ...
A response from the owner is at the end of the original report
It was great on Yap and MRB made a big part of that!
However: one little thing is to be mentioned: We had the Queen Angel Fish Room with the rooftop Jaccuzzi.
BUT: The water was not cleaned before we came in the room and was not cleaned throughout the week. I think it even „flipped“ to be bad during our stay, so we could not use the Jaccuzzi anymore on the last two days of our stay. That was the only negative thing, I could see.
Staff however (reception, maids, bar, restaurant, guides, diveschool etc) were all extra ordinary helpful and nice. Food was gorgeous and we definetly will recommend the MRB!
Dive school itself was great, clean, big freshwater basins for rinsing (cameras etc seperately of course) and they even had Camera tables for working on the equipment with lights, powerplugs (US/110V and EUR/230V!!!) we had own gear, but the rental ones looked in good shape. Briefings were good enough and boatrides short enough.
one fin less for the Jaccuzzi-theme...
And Detlef (head of F&B): Please arrange the menu a bit more towards Europeans with healthy food and out of that not always same kind of fish for example. Even though it was delicious, but we would have loved to get more variety throughout the week...
Response from the owner (Bill Acker)
We want to thank lakerocker for taking the time to make this report and we are glad that overall, things were good. We also take the concern about the water in the Jacuzzi very seriously and have taken steps to insure that every future guest will have clean water. Our only wish would have been that the guests contacted us while they were here so that this could have been corrected immediately to insure full use of our best room in the resort. Our maintenance people are on duty 24/7 to immediately fix/repair/correct anything reported and it’s a shame that this didn’t happen in this case.
End response
Yap - impressions
Zimmer-Roomrservice
Detlef´s food... TOP!
men´s houses
stone money bank
Yap´s highest peak view
dive spots
Restaurant MRB
pool
Queen Angel Fish Room - rooftop jaccuzzi
Queen Angel Fish Room - inside
Manta - close-up - Stammtisch
camera tables 230V EUR / 110V US
rinsing tanks - very clean!!
white Mantis Shrimp
It was great on Yap and MRB made a big part of that!
However: one little thing is to be mentioned: We had the Queen Angel Fish Room with the rooftop Jaccuzzi.
BUT: The water was not cleaned before we came in the room and was not cleaned throughout the week. I think it even „flipped“ to be bad during our stay, so we could not use the Jaccuzzi anymore on the last two days of our stay. That was the only negative thing, I could see.
Staff however (reception, maids, bar, restaurant, guides, diveschool etc) were all extra ordinary helpful and nice. Food was gorgeous and we definetly will recommend the MRB!
Dive school itself was great, clean, big freshwater basins for rinsing (cameras etc seperately of course) and they even had Camera tables for working on the equipment with lights, powerplugs (US/110V and EUR/230V!!!) we had own gear, but the rental ones looked in good shape. Briefings were good enough and boatrides short enough.
one fin less for the Jaccuzzi-theme...
And Detlef (head of F&B): Please arrange the menu a bit more towards Europeans with healthy food and out of that not always same kind of fish for example. Even though it was delicious, but we would have loved to get more variety throughout the week...
Response from the owner (Bill Acker)
We want to thank lakerocker for taking the time to make this report and we are glad that overall, things were good. We also take the concern about the water in the Jacuzzi very seriously and have taken steps to insure that every future guest will have clean water. Our only wish would have been that the guests contacted us while they were here so that this could have been corrected immediately to insure full use of our best room in the resort. Our maintenance people are on duty 24/7 to immediately fix/repair/correct anything reported and it’s a shame that this didn’t happen in this case.
End response
Yap - impressions
Zimmer-Roomrservice
Detlef´s food... TOP!
men´s houses
stone money bank
Yap´s highest peak view
dive spots
Restaurant MRB
pool
Queen Angel Fish Room - rooftop jaccuzzi
Queen Angel Fish Room - inside
Manta - close-up - Stammtisch
camera tables 230V EUR / 110V US
rinsing tanks - very clean!!
white Mantis Shrimp